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Yet Another Social Media Misunderstanding

September 5, 2013 Leave a comment

Today I saw an article float by in the Twitter river: “Why do only 7% of managers consider social media skills most important for employees?” Go ahead and read the article, because the attitudes are pretty interesting. The author, however, conflates a couple of things and winds up 180 degrees from the direction he should be facing.

First, “social media” is not the same thing as “customer service,” even though the fomer can be used as a tool for the latter.

Second, throwing around statistics of how many people are on Facebook and LinkedIn is useless in this context, because these are radically different usecases than the primary one the author is promoting; namely affiliation between corporations and their customers. Read more…

Yahoo! Hates! Its! Employees! – A Rant

February 26, 2013 1 comment
Hysteria, by BlackDaliah

Hysteria, by BlackDaliah

Good grief. You’d think that Yahoo’s CEO Marissa Mayer had asked for an Old Testament sacrifice of her employees’ first-born male children. At least, you might by reading the insane backlash coming from the blogosphere.

What atrocious, demeaning, inhumane crime against humanity did Yahoo commit? They are reigning in their remote workers and requiring them to work from Yahoo offices.

The horror! The shame! The unmitigated gall!

Not only, that, but God help you if you don’t obey. There is a zero tolerance policy and any infraction means immediate termination and dismissal without due process, cause, or even a review of your record!

Read more…

Deeply Disturbing – The Troll or The Terrorist

September 27, 2012 1 comment

Yesterday a blog post came across my Twitter stream from Leo Traynor, an Irish writer who blogged about why he left Twitter (and subsequently came back). The story, entitled “Meeting a Troll…“, is deeply, deeply disturbing and horrific. I read this blog post and felt physically ill for hours at the depth of depravity and darkest human psyche and motivations.

Mr. Traynor (and his family) were victims of a vicious anonymous attack that began on social media and then extended to physical threats at his house. The true tragedy, though, is that while the situation was resolved, it certainly is not a happy ending.

Go read it, and then come back, for nothing I say beyond this point will make sense (or have as much of an impact) unless you hear his story in his own words. Read more…

From Products to Strategy, a Journey of a Single Step

September 19, 2012 4 comments

It’s hard to believe I’ve only been at Cisco for a little more than 2 years. At some companies, that may be considered to be the “long-toothed veteran,” but at Cisco it’s still a blink of an eye. During that time I’ve been doing a lot of work on FCoE in the storage team of fantastic individuals, but the time has come to try my hand at something else. Read more…

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Cagematch: Synology vs. Drobo

June 26, 2012 20 comments

This post is a long time coming and is extremely overdue. The only reason why I am finally getting off my rump and writing something is because today I was forwarded an open letter, “mea culpa” article written by Tom Buiocchi, CEO of Drobo on Scott Kelby’s site.

Now, I only got the link to Mr. Buiocchi’s response, and I have no desire to read through Scott’s initial problems with his Drobo. Unfair? Possibly, but I think that it’s unimportant to the story aside from the fact that 1) it caused a response and 2) it sounds like Scott was extremely frustrated.

Boy, can I sympathize. Read more…

Apple’s Sour Fruit Leaves Bitter Taste

Today is the day that Apple has mandated that the iCal calendaring system be “updated” to the MobileMe service, if you happen to subscribe that is. After waiting as long as I could I did the “upgrade” yesterday, spending nearly 3 hours trying to get some semblance of a working calendar. In the end, I just shut the damn thing off.

Read more…

FCoE Fact Frustration? Me too.

August 12, 2010 2 comments

Last week, I had a very interesting email conversation with Chris Mellor, storage writer for The Register. As a trade press reporter, Chris has been trying to distill some of the technologies of FCoE for his readers and one of his articles prompted me to write to him and offer some corrections and clarification.

At first I thought that Chris’ article might have simply been a matter of laziness or FUD, but I didn’t want to jump to conclusions about his motives – and I’m glad that I didn’t. In a very thorough email outlining where he got his information I can not only fathom how he came to understand things the way he did, but also empathize with his frustration as a result.

In short, it’s not his fault. At all. He’s frustrated, and quite frankly so am I. Read more…

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