In Defense of the Flash Memory Summit (FMS)

In Marketing, Storage, Technology by J Michel Metz2 Comments

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On August 22, Storage Newsletter published an article written by Jean Jacques Maleval that accused the 2022 Flash Memory Summit as being "deceptive."

This is a very serious accusation. The Newsletter sent it out in its digest as the lead story. Obviously this warranted some immediate attention, particularly as I've been part of the Flash Memory Summit as a panelist and moderator off-and-on for the past 12 or 13 years.

What I thought was going to be a presentation of evidence for 'deception,' turned out to be a bizarre, unedited, error-riddled mashup of bizarre complaints.

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Nearly every sentence in the article is petty, obnoxious, and simply idiotic.

The most recent Flash Memory Summit (FMS), the annual flash memory conference and exposition, hold [sic] its 16th annual conference, organized by tiny firm [sic] Conference Concepts, Inc., as a live event last August 2-4, 2022 at the Santa Clara Convention Center, CA.

Typos and verb tense mismatches aside, this opening sentence places its shots across the bow at Conference Concepts as an event planning firm. Many event planning firms are small, because they don't need to be large. Not every event needs Chiat-Day to organize an event with less than 10k people.

It’s the #1 WW public storage event since [sic] several years, and the last one, as all public storage shows disappeared [sic].

Wait What? - Home | Facebook

FMS is definitely the largest public storage event, but as readers of this blog will know (and as any storage professional should know), it's by no means the only public storage event.

For instance, SNIA has four storage events per year. Sometimes five:

Remember, this is coming from the StorageNewsletter, which had sent out an email blast only 5 days earlier about the SNIA SDC conference in September.

You would think that a storage-oriented trade magazine would have its facts straight on something so basic.

But oh, it gets worse.

Why the 2022 edition was deceptive?

Okay, now it should get good. Right?

Think again.

    • [T]here were 3,000+ visitors and we count 76 exhibitors on FMS web site. 3,000 is only half of the number of attendees in 2019 and the lowest figure since 2012 (see table below). They were 130 booths in 2019, and 76 is also the lowest figure since 2012 (see table below). Note that the 2020 edition was virtual and unsuccessful, and the 2021 one cancelled because of Covid-19. After two years like that, it’s always difficult to pursue the same event.

Latest Wait What GIFs | Gfycat

Um... wait.

What?

First of all, what does any of that have to do with the price of tea in China? What is deceptive about the number of attendees who showed up?

To be perfectly blunt, I'm absolutely stunned that FMS had as many as they did. Travel is still heavily restricted for many companies, and I'm willing to bet that most of the attendees were local (that is, after all, why many conferences are held in Silicon Valley).

Even so, there's nothing deceptive there. FMS certainly would liked to have had more attendees, and certainly more sponsors, I'm sure. They may have even publicly expressed that they hoped more people would be able to make it (though I hadn't seen anything like that in public).

But there definitely isn't anything deceptive about this.

    • We offered to the event the possibility to put a banner on StorageNewsletter.com to promote the show. No answer. (good marketing …)

Whats Your Point GIFs | Tenor

Ah, so now we have it. StorageNewsletter is pissed off because their salesperson got blown off.

Still, not "deceptive." What would have been deceptive is if FMS had promised to pay SN for promotion and then ultimately decided not to do it. Though, "deceptive" wouldn't have been the right word in such a case.

As it is, though, just because your sales guy didn't make a sale doesn't mean the potential customer was "deceptive."

    • No date was published for next edition in 2023 as generally, it’s announced the year before to give the possibility during the show for exhibitors to rent a booth one year in advance. Does it also mean that the organization is already not sure about organizing the next event?

No. That's not how this works now.

No date was published for the next edition because there is so much uncertainty about events over the next three years that many organizations are simply not making the commitments to venues so far in advance.

When you make a conference, it's not like booking a hotel room. You have contracts to sign, and those contracts need to have the proper escape clauses. The hotels want to get their guaranteed revenue for reserving the space and rooms, and the organizers don't want to get left holding a 6-figure bill of commitments if the government decides to declare another pandemic where no one can take their dog for a walk.

Let me ruin the surprise for you right now. When we at SNIA hold SDC in 3 weeks (as of this writing), we will not be announcing the dates of 2023's SDC. Why?

Because we don't yet know where it will be held.

Every year the venues change their prices and their terms for the contract. Even in a relatively predictable year, there is a lot of risk and uncertainty.

With trigger-happy lockdowns and highly variable corporate travel permissions, though, the risk goes through the roof. Many events are going through a "let's see how this goes" phase as they start to un-turtle themselves and test the waters.

I am not part of the FMS organizing committee, so I have no clue what their criteria for success or failure is with respect to attendees. I don't know if they got better than they expected or not. No idea.

But what I do know is that no organization with a good risk-management plan is going back to "business as usual" right out of the gate. To do so would be phenomenally stupid.

Even so, it's still not "deceptive."

What about their last bullet? I mean, they only have four bullets under the "Why was this deceptive" section, so they better make it good.

Here we go:

    • We asked twice by email the PR [sic] of the event (supposed to be charge [sic] of the press) and Jay Kramer, FMS business chair, more about the show. No answer. (good marketing …)

That's... it?

Your sales guy didn't get a response after two emails? Did you try a phone call, by chance?

Look, I know Jay Kramer. I've worked with him for a while (I was on the organizing committee for the SmartNIC Summit back in the spring). Jay is not the kind of guy to simply ignore the opportunity for promotion.

Unless there is a good reason to do so. This entire article provides as good as any for why someone should be ignored.

It's still not "deceptive."

So, four swings and four misses. Not one deceptive practice listed. Half of them are because the sales person was pissed off because s/he didn't get a response from unsolicited sales emails.

Ah, but then we have the coup de grace.

SN apparently has wisdom to share about what FMS needs to do to change.

FMS is too much [sic] concentrated on flash components and not flash subsystems, especially AFAs where are involved a lot of storage companies, and big ones.

Wait. Wait. Wait...

The Flash Memory Summit is "too... concentrated on flash components." That is, the Flash Memory Summit is too focused on Flash Memory.

Are you f'n kidding me? This entire article was all about how "deceptive" FMS is, and they're bitching about them doing exactly what the name suggests?!

But even that isn't the most insane part. The next sentence is this:

And why not [sic] more generally on global storage as there is not anymore [sic] public show [sic] on the subject.

A quick examination of just one of the days brings up these random talk titles:

  • DPRO-201-1: Ransomware, Flash, and the State of Data Security
  • NVMe-201-1:NVM express in Real World: From Testing to Cloud & Enterprise Pt 1
  • CHNA-201-2: Chinese Markets
  • NVMe-202-1: NVM Express in Hyperscale Data Centers and Form Factors Overview

One has to wonder: did... did SN even go to FMS? Or even take a look at the program?

The show has to be enlarge [sic] and to change its name, for example to Data Storage Summit or Storage Summit. But maybe it’s too late to rebound. Good bye FMS? And then no more public storage shows and only private ones by vendors?

JHTC.

This is like saying "SNIA has to change its name because it doesn't just do 'Networking' any more."

There is something to be said about having a name that accurately reflects what is going on. There is also something to be said about "brand recognition."

I know of no person who knows of FMS and expects it to only be about Flash. "FMS" is an event, and as a result many storage professionals over the past 16 years have come to equate the three-letter acronym with the event far more than the contents of the event.

Either way, the conclusion is inescapable: There was no 'deception.'

Bottom Line

Quite frankly, I'm highly disappointed in StorageNewsletter for this shoddy and cheap attempt at click-bait.

Three was nothing deceptive about FMS - at least not as shown by any evidence from M. Maleval. Instead, what we got was a lot of whining and complaining because SN wasn't able to sell ad space.

There's no other way to put it: Anyone involved with StorageNewsletter should be ashamed that this was published at all, let alone promoted as their top story.

If I was back in my teaching days, this would have gotten an F, because the rules and regulations would prevent me from giving it a G.

#Fail.

Comments

  1. Dr. Metz–
    I may be a little late to the game, but I want you to know my appreciation of your comments a few weeks back about SNL’s claim of “deception,” regarding the 2022 Flash Memory Summit that I not only partially own, but which–in 2022–I produced. Your points were welcomed by me. Because they were right on point.

    I’ll take the heat where issues are justified and real, but I believe most folks do not appreciate the impact on planning and work arounds that COVID19 had, not only on in-person events (travel restrictions, masking, and distancing, etc.), let alone isolation of those who suffered from the pandemic itself.) After three years (2019 being our last holding of the “regular” in-person conference), we were actually happy to have 3180 physically attend the conference, especially when corporate travel policies are still been unsettled and the uncertainties of the pandemic still exist.
    In short, I appreciate your efforts to balance the dialogue with our critics. To be sure we aren’t perfect, but it isn’t for lack of effort to be. Thank you for your time.
    Chip Stockton
    CEO
    Conference ConCepts, Inc.
    San Diego, CA

    1. Author

      Hi Chip,

      Like you I, too, understand that running events is fraught with risk – especially in the uncertain climate of travel and governmental restrictions. As you read in the article, I found SNL’s petulant criticism to be entirely without merit and even unethical.

      For whatever it’s worth, the response to my defense was universally pro-FMS. To a person, they enjoyed the show and felt that it was well worth their time. I suppose the true defense is that if a critic must fabricate points out of whole cloth, then you must have done most things right. 🙂

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