Open Letter to Continental Airlines

In Customer Service, Marketing, Travel by J Michel MetzLeave a Comment

I need to write to describe my increasing displeasure with Continental’s merger with United as it relates to declining customer experience. For years I have promoted Continental’s exemplary customer service and stellar commitment to rewarding loyalty, and have deliberately shifted all of my business to Continental. In 3 of the past 4 years I have achieved Silver or Gold Elite, and …

FCoE Fact Frustration? Me too.

In Storage, Technology by J Michel Metz2 Comments

Last week, I had a very interesting email conversation with Chris Mellor, storage writer for The Register. As a trade press reporter, Chris has been trying to distill some of the technologies of FCoE for his readers and one of his articles prompted me to write to him and offer some corrections and clarification. At first I thought that Chris’ …

FCoE Standards: Taking a Step Back

In Storage, Technology by J Michel Metz2 Comments

While it may seem like I’ve been taking a hiatus from blogging for a while, the truth is that I’ve been working on a number of writing projects related to FCoE. As I mentioned on a recent Infosmack podcast there have been a lot of developments coming out this month and, understandably, there are a lot of people who are …

Infosmack Goodness

In Marketing, Storage, Technology by J Michel Metz2 Comments

Just a short post today to promote the Infosmack podcast that I was fortunate enough to be invited to participate. I’ve been a fan of the podcast for a while and when Greg Knierieman asked me to join I was honored and excited. Along with Greg and Marc Farley from 3Par, I was invited along with Doug Hazelman from Veeam. …

M-A-M™: The Art (and Work) of Blogging

In Marketing, Technology by J Michel Metz2 Comments

Scott Lowe, a highly respected technical blogger, wrote a really good, short piece on “Blogging for the Right Reasons.” His sentiments echoed my own when people asked me about providing advice for job seekers when it came to blogging. Like Scott, I believe that if you are blogging solely to get hired, you are blogging for all the wrong reasons. …

No More (Apple) Kool-Aid For Me, Thanks

In Marketing, Technology by J Michel Metz11 Comments

I watched the WWDC feeds and paid close attention to the claims that were made by Jobs/Apple and felt that, despite the technological magic that Apple produces, it couldn’t outshine the deep-seated emotional anger that my intelligence was being insulted, blatantly and deliberately. The “reality distortion field” didn’t work for me, not this time.

FCoE: The Birth of the SLAM Admin

In Storage, Technology by J Michel Metz7 Comments

We have LAN admins. We have Server admins. We have Storage admins. Each with its own culture and methods of doing things. Perhaps the biggest issue surrounding convergence is the need to converge people’s skillsets. I propose that teams that are going to be working together start seeing themselves as a joint SLAM (Storage and Local Area Management) admin, part …

M-A-M™: Understanding Presentation Media

In Marketing, Technology by J Michel Metz8 Comments

Recently I went to a technical conference and, as was to be expected, found myself subjected to the classic “Death By Powerpoint.” I found myself getting frustrated and insulted by the lack of respect the presenters – and by extension, their presentations – showed their audience. There are a lot of places on the Intarwebs that can give you directions …

Cost Savings with Cables for FCoE

In Technology by J Michel Metz9 Comments

In an earlier post I mentioned that I had crunched some numbers with respect to the kinds of Operating Expense (OpEx) savings were possible with FCoE. Now, I understand the risk involved when trying to discuss costs and possible ROI, since every installation is custom. However, I think that it shouldn’t be too much of a leap to take some …

Important News

In Technology by J Michel Metz3 Comments

I’m extremely excited and proud to announce that as of May 31, 2010, I will be embarking on a new chapter: I will be a Product Manager for FCoE for Cisco. More details will be forthcoming soon, well, as soon as I have the time to take a breather between packing boxes for the move to San Jose.

M-A-M™: Networking Presentation

In Marketing by J Michel MetzLeave a Comment

Here is a copy of the presentation I gave at Right Management in Newport Beach, CA, on May 11, 2010. The focus on this conversation was how to use the M-A-M™ approach in focusing your message to a networking event audience. . M-A-M™ and Yes, M-A-M™ Copyright 1999-2010 J Michel Metz, Ph.D. All Rights Reserved.